Frequently Asked questions

If you’re still deciding whether to choose our IPTV service for your entertainment needs, we encourage you to visit our Frequently Asked Questions (FAQ) section. There, you’ll find comprehensive answers to common inquiries about our services and support. We are dedicated to ensuring you have all the information needed to make a well-informed decision

How It Works?

#1 Order: Once you place your order, you will receive your links and login credentials via email within 1-2 minutes at most. Alternatively, you can contact us immediately through the live chat to obtain them.

#2 Install : Follow our setup instructions for each device you wish to use.

#3 Watch : Enjoy your favorite content on your TV, smartphone, computer, or any other preferred device.

We are here to assist you through live chat, email, WhatsApp, or phone, based on your preferences, to help you install your subscription on your device or answer any questions you may have.

Live Chat: Click on the chat button at the bottom of the website.
Email :
WhatsApp : +44 746 587 8436

Is the subscription renewal automatic?

The renewal is not automatic. Prior to your subscription expiration, we will send you an email to notify you about the renewal. You will have the freedom to choose whether you wish to renew or not.

Please note that when you renew your subscription with us, there is no need to reinstall it. Simply complete the payment to renew your subscription and continue enjoying uninterrupted access to our services.

Furthermore, as a loyal customer, you are eligible for special benefits, including an exclusive renewal offer. You will receive this offer via email or you can reach out to us through Live Chat for more information.

What is StaticIPTV?

StaticIPTV is the #1 global IPTV provider, offering reliable long-term IPTV services since 2015. We provide over 23,000 premium and local live TV channels, along with more than 100,000 VOD options for your enjoyment.

What Payment Methods Are Accepted?

We accept payments via PayPal and Credit Card. If you prefer to pay via Wire Transfer, Cryptocurrency, or any other payment method, please contact us through the chat for further assistance.

Which devices are supported?

Our service is compatible with all applications and devices available on the market. We will assist you in installing your subscription on your device.

Can I Use Your Service on Multiple Devices?

Yes, you can use our service on multiple devices, but not simultaneously. Each subscription allows for one screen at a time. If you need to use multiple devices concurrently, you can purchase additional subscriptions.

Why Choose Our Service?

We offer the most user-friendly service that is compatible with all applications and devices. We recommend trying our 24-hour trial to experience it firsthand before making a purchase.


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